Local and National Meetings
Local User Group meetings
A considerable amount of local consultation happens verbally at meetings arranged by British Waterways and others. Local User Group meetings are published in each of our waterways units, please use the navigation bar on the left to browse British Waterways User Group Meetings in your area.
National User Group meetings
The Waterway User & Special Interest Group
The Waterway User & Special Interest Group (WUSIG) is the forum at which representatives of both boating and non boating organisations meet each other and senior managers of British Waterways to discuss waterway matters of both general interest and specific topical relevance. It complements at national level, the local user and customer meeting held in each of BW's waterway units.
Around thirty groups are invited to send a representative. Also invited are representatives of the waterways press. The meeting is chaired by Caroline Killeavy, BW's head of customer relations and its secretary is BW's Sarina Young. Both Vince Moran and Simon Salem, the BW directors responsible for customer operations and marketing and customer service respectively, attend as does Sally Ash head of boating development. They value these discussion sessions which provide good customer feedback and are an important element in BW's consultations.
The Waterway User & Special Interest Group meets twice a year, usually in a central location. The agenda for each meeting is shaped by all attending and notes of the meetings are posted here.
21 April 2010 - British Waterways, Hatton Offices, Heritage Skills Centre, Canal Lane, Hatton, Warwick CV35 7JL
Notes of Past User Group Meetings
22 April 2009 - Waterway User & Special Interest Groups (WUSIG) (62KB PDF)
12 November 2008 - Meeting, British Waterways, Hatton Offices (58KB PDF)
16 April 2008 - Waterway User & Special Interest Groups (WUSIG) (74KB PDF)
24 October 2007 - Waterway User & Special Interest
Groups (WUSIG) (73KB PDF)
Meeting, British Waterways, Hatton Offices
3 April 2007 - Boating & Corridor Issues Meeting (102KB PDF)
British Waterways, Hatton Offices
Additional Documents
- Boating Issues Meeting Prepayment Card Proposals March 2006 (10KB PDF)
- Boating Issues Meeting RBOA Views on BW's Directly Managed Moorings April 2007 (10KB PDF)
- Boating Issues Meeting BSS Change Q&A April 2007 (10KB PDF)
- Boating Issues Meeting Agenda Papers April 2007 (10KB PDF)
- Boating Issues Meeting Heritage personnel paper (10KB PDF)
- Boating Issues Meeting Historic Discount Progress March 2007 (10KB PDF)
- Boating Issues Meeting Offline and Online moorings user briefing March 2007 (60KB PDF)
25 October 2006 - Corridor Issues Meeting - (Postponed)
4 October 2006 - Boating Issues Meeting (63KB PDF)
British Waterways, Hatton Offices
29 March 2006 - Corridor Issues Meeting (45KB PDF)
British Waterways, Hatton Offices
8 March 2006 - Boating Issues Meeting (59KB PDF)
Update paper for Boating Issues meeting (85KB PDF)
British Waterways, Hatton Offices
27 October 2005, Boating Issues Meeting (47KB PDF)
British Waterways Hatton Office
6 October 2005, Corridor Issues Meeting (51KB PDF)
British Waterways, Hatton Offices
7 April 2005, Boating Issues Meeting (48KB PDF)
7 April 2005, summary document (24KB PDF)
British Waterways Hatton Office
10 March 2005, Corridor Issues meeting (51KB PDF)
British Waterways Hatton Office
16 November 2004, National User Group Meeting (30KB PDF)
BW Offices, Watford
14 October 2004, Boating Issues Meeting (45KB PDF)
British Waterways, Hatton Office
14 July 2004, Corridor Issues Meeting (122KB PDF)
British Waterways Watford Office
7 May 2004, Boating Issues Meeting (37KB PDF)
British Waterways Hatton Office
21 January 2004, Corridor Issues Meeting (40KB PDF)
British Waterways Hatton Office